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NYC Community Resources Database

911 ALWAYS DIAL for emergencies

311 is NYC's free live-operator 24-hour universal directory assistance and transfer service for government information and non-emergency services available in over 170 different languages.

CAP4Kids, The Children's Advocacy Project of NYC: Contains information about social service organizations in NYC and assists families, health care professionals, and social service providers by furnishing the tools necessary to connect families in need to appropriate social service agencies (www.cap4kids.org/new_york_city).

ACCESS NYC: Identifies and screens for over 30 city, state and federal human service benefit programs, provides online application for the School Meals program, offers assistance with the application process and provides information regarding agency office locations (212) 614-5552 (www.nyc.gov/accessnyc).

Community Service Society (CSS): 160-year-old institution dedicated to forging consensus on appropriate policy interventions to facilitate the economic mobility of low-income New Yorkers through advocacy, direct service, research and policy analysis and strategic partnerships (www.cssny.org).

CSS Center for Benefits and Services: Maintains information on over 70 government benefit programs for diverse populations, including the elderly, the poor and those with disabilities; disseminates the information through training workshops, publications, and client services, (212) 614-5552 (www.cssny.org/center_for_benefits_and_services/).

CSS Advocacy Counseling and Entitlement Services: Provides benefit counseling to assist families and individuals with a wide range of public benefit questions, including completing application or recertification packages, advocacy assistance with local benefit offices and help in understanding government notices, (212) 614-5552 (www.cssny.org/services/aces_vita_financial_coaching_corps/).

LawHelp (powered by www.ProBono.net): Assists low and moderate income people in finding free legal services in their communities and answers questions about their legal rights (www.lawhelp.org/ny).

Single Stop: Offers free, one-on-one confidential benefits, legal and financial counseling, family support services and tax counseling to low-income families across NYC through 40 Single Stop sites located in familiar neighborhood locations, such as schools and community centers, (212) 480-2870 (htpp://www.robinhood.org/initiatives/single-stop).

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