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NYC Community Resources Database

NYC Department of Environmental Protection (Water)

For questions or complaints regarding water.

  • Phone Number: 311 or (212) NEW-YORK
  • Name of Contact 2: Hotline
  • Phone Number 2: (888) H2O-SHED (426-7433)
  • Web Site:
  • Program State: Other
  • Categories: Fuel and Utility Assistance

Building owners are required to provide hot water 365 days per year at a constant minimum temperature of 120° F.

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